Covid-19 rules introduced at Around Poland for guests travelling with us to discover Poland

Covid-19 pandemic made us all change the way we live and operate on a daily basis. Travelling has also changed and that is why at Around Poland we have prepared a list of key points we apply to make sure your trips to Poland will always be enjoyable and safe! 

Personalised rescheduling

As always at Around Poland rescheduling in case of the unexpected events at the guests side was negotiable beyond only the contract’s provisions. Now you may benefit from the option to reschedule your trip within 14 days prior to the trip if any unexpected Covid related event would occur (like last minute flight cancellation). All these elements you will find in your legal contract you’re signing to book your trip.

Even more flexible cancellation

If cancellation is the only option, you may resign from your stay up to 14 days prior to your arrival and you will get 100% reimbursement with no extra costs. 

Up to date memo on the local rules

Before your arrival you are getting a brief note on the key current safe requirements to follow, prepared upon official Polish authorities sources and personalised to suit your individual itinerary. 

24/7 assistance

We – your local agents – are always 24/7 at your disposal during your stay in Poland – in case of any questions it’s easier to solve any issue with the assistance of the Polish speaking friend:)

100% safety policy with all our partners and contractors

Everyone needs to adjust to new circumstances – that is why we make sure that all the partners we cooperate with for your trip also follow the safety standards and agree with our strict approach to the pandemic times. That applies to our favourite hotels, guesthouses, drivers and wonderful guides. In order to enjoy the trip first we all need to make sure we’re on the safe side!

Online and on track

We’re a 100% online team and our agency functions only on the internet. That means that we are able to work freely whenever our assistance is needed without a risk of any malfunctions that could be caused by quarantine. All the documents and payments are also sent online and do not cause any extra burden or risk on your side!

Your tips

Before completing your booking with us we always ask our guests if they expect any extra safety measures that would make their trip more comfortable and we always try to stand up to your expectations.

For any other question not covered below, please reach out via - we are open for your questions and will be happy to help! Contact us via email: [email protected], phone 0048 691 716 836 or Whatsapp (same number). Maybe you'd like to have a video call before your arrival? Let us know and see you in Poland!