Covid-19 rules introduced at Around Poland for guests travelling with us to discover Poland
Covid-19 pandemic made us all change the way we live and operate on a daily basis. Travelling has also changed and that is why at Around Poland we have prepared a list of key points we apply to make sure your trips to Poland will always be enjoyable and safe!
Personalised rescheduling
As always at Around Poland rescheduling in case of the unexpected events at the guests side was negotiable beyond only the contract’s provisions. Now you may benefit from the option to reschedule your trip within 14 days prior to the trip if any unexpected Covid related event would occur (like last minute flight cancellation). All these elements you will find in your legal contract you’re signing to book your trip.
Even more flexible cancellation
If cancellation is the only option, you may resign from your stay up to 14 days prior to your arrival and you will get 100% reimbursement with no extra costs.
Up to date memo on the local rules
Before your arrival you are getting a brief note on the key current safe requirements to follow, prepared upon official Polish authorities sources and personalised to suit your individual itinerary.
24/7 assistance
We – your local agents – are always 24/7 at your disposal during your stay in Poland – in case of any questions it’s easier to solve any issue with the assistance of the Polish speaking friend:)
100% safety policy with all our partners and contractors
Everyone needs to adjust to new circumstances – that is why we make sure that all the partners we cooperate with for your trip also follow the safety standards and agree with our strict approach to the pandemic times. That applies to our favourite hotels, guesthouses, drivers and wonderful guides. In order to enjoy the trip first we all need to make sure we’re on the safe side!
Online and on track
We’re a 100% online team and our agency functions only on the internet. That means that we are able to work freely whenever our assistance is needed without a risk of any malfunctions that could be caused by quarantine. All the documents and payments are also sent online and do not cause any extra burden or risk on your side!
Your tips
Before completing your booking with us we always ask our guests if they expect any extra safety measures that would make their trip more comfortable and we always try to stand up to your expectations.